Refund Policy

This refund policy ("Refund Policy") governs the refund process for purchases made through the [Bhumapan] app portal (the "Portal"). By making a purchase through the Portal, you agree to be bound by this Refund Policy. If you do not agree to this Refund Policy, you may not make purchases through the Portal.

1. Refund Eligibility

1.1. Refunds may be issued for the following reasons:

The service purchased through the Portal is not delivered or not as described.

The service purchased through the Portal is not delivered within the specified timeframe.

The service purchased through the Portal is cancelled by [Monarch Surveyors & Engineering Consultants Ltd].

1.2. [Monarch Surveyors & Engineering Consultants Ltd] reserves the right to refuse refunds for any reason not listed in section 1.1.

2. Refund Requests

2.1. To request a refund, you must contact [Monarch Surveyors & Engineering Consultants Ltd] at [Contact Email] within [5] days of the original purchase date and provide proof of purchase, such as an order confirmation or receipt.

2.2. Refund requests will be processed at the sole discretion of [Monarch Surveyors & Engineering Consultants Ltd]. [Your Company Name] may require additional information or documentation to process a refund request.

3. Refund Process

3.1. If your refund request is approved, [Monarch Surveyors & Engineering Consultants Ltd] will process the refund using the original payment method used for the purchase. Refunds may take 5 days to be credited to your account, depending on your payment provider.

3.2. [Monarch Surveyors & Engineering Consultants Ltd] reserves the right to issue partial refunds for products or services that have been partially used or consumed.

4. No Refunds for Certain Products or Services

4.1. No refunds will be issued for:

Digital products or services that have been downloaded or accessed through the Portal.

Subscriptions or recurring payments unless cancelled within the specified cancellation period. Products or services that are non-returnable or non-refundable by their nature.

5. Changes to Refund Policy

5.1. [Monarch Surveyors & Engineering Consultants Ltd] reserves the right to modify or replace this Refund Policy at any time. If we make changes to this Refund Policy, we will post the revised Refund Policy on the Portal and update the "Last Updated" date at the top of this Refund Policy. Your continued use of the Portal following the posting of any changes to this Refund Policy will constitute your acceptance of such changes.

6. Contact Us

6.1. If you have any questions about this Refund Policy, please contact us at [Your Contact Email].

Cancellation Policy

This cancellation policy ("Cancellation Policy") governs the cancellation process for purchases made through the [Bhumapan] app portal (the "Portal"). By making a purchase through the Portal, you agree to be bound by this Cancellation Policy. If you do not agree to this Cancellation Policy, you may not make purchases through the Portal.

1. Cancellation Rights

1.1. You have the right to cancel a purchase made through the Portal within [Number of Days] days of the original purchase date for a full refund, unless otherwise stated in the product or service description.

2. How to Cancel

2.1. To cancel a purchase and request a refund, you must contact [Your Company Name] at [Contact Email] within the specified cancellation period and provide proof of purchase, such as an order confirmation or receipt.

2.2. Refund requests submitted after the specified cancellation period may be subject to approval at the sole discretion of [Monarch Surveyors & Engineering Consultants Ltd].

3. Refund Process

3.1. If your cancellation request is approved, [Monarch Surveyors & Engineering Consultants Ltd] will process the refund using the original payment method used for the purchase. Refunds may take [Number of Days] days to be credited to your account, depending on your payment provider.

4. No Refunds for Certain Products or Services

4.1. No refunds will be issued for:

Digital products or services that have been downloaded or accessed through the Portal.

Subscriptions or recurring payments unless cancelled within the specified cancellation period.

Products or services that are non-returnable or non-refundable by their nature.

5. Changes to Cancellation Policy

5.1. [Your Company Name] reserves the right to modify or replace this Cancellation Policy at any time. If we make changes to this Cancellation Policy, we will post the revised Cancellation Policy on the Portal and update the "Last Updated" date at the top of this Cancellation Policy. Your continued use of the Portal following the posting of any changes to this Cancellation Policy will constitute your acceptance of such changes.

6. Contact Us

6.1. If you have any questions about this Cancellation Policy, please contact us at bhumapan-crm@monarchpune.in